Knowledge base
Practical explanations of process automation, software robots and integrations. What is possible, what does it cost, and what should you watch out for? With worked-out examples and honest pros and cons.
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Automating business processes: the complete guide for SMEs
The overview of the knowledge base: what process automation is, which work is suitable, how to choose a technique, what it costs, when it pays off and how to start safely.
Can your process be automated? It is about rules, not complexity
Why unambiguous rules weigh more than the number of steps, how to capture a process in rules and which conditions further decide reliability.
What does it cost to automate a business process?
The costs depend on steps, systems, exceptions and licences. Four scenarios side by side, the published licence prices and a template for your own business case.
Getting started
What process automation is, which work is suitable and how to start.
12 examples of work companies can automate
Twelve recognisable tasks from SMEs and the manufacturing industry, each with the current situation, what automation takes over, what stays with an employee and the usual technique.
Automating business processes: the complete guide for SMEs
The overview of the knowledge base: what process automation is, which work is suitable, how to choose a technique, what it costs, when it pays off and how to start safely.
Can your process be automated? It is about rules, not complexity
Why unambiguous rules weigh more than the number of steps, how to capture a process in rules and which conditions further decide reliability.
Process automation in a manufacturing company: where to start?
A start plan for the manufacturing industry: where the manual work sits between ERP, PDM, CPQ, process planning and purchasing, how to choose the first process and what is better not to automate yet.
Costs and returns
What automation costs, what maintenance costs and when it pays off.
What does it cost to automate a business process?
The costs depend on steps, systems, exceptions and licences. Four scenarios side by side, the published licence prices and a template for your own business case.
What does maintaining a software robot cost?
Monitoring, fixing failures, adjusting after updates, keeping passwords and licences up to date. The cost drivers, a year of maintenance in hours, ways to limit maintenance and what belongs in a maintenance agreement.
When does automation pay off for a small business?
A calculation method for the payback period, with gross time, exceptions, checks and maintenance kept apart. With the shared example of 80 orders per day and a table for lower volumes.
Practical examples
Worked-out processes: what is automatic and what stays with an employee.
Automating manual order processing: how it works
From order email to order confirmation: how orders from email, PDF or Excel get into the ERP automatically, which checks you need and which work stays with your team.
Connecting Excel to ERP: options and limits
From CSV import and Power Query to an add-in, an integration or a software robot: six ways to connect Excel and your ERP, with their limits and pitfalls.
Technical choices
Software robot, integration or something else: the choices compared honestly.
Human in the loop: automation with human control
How to automate a process in which a person decides halfway: when that is needed, how to design the decision moment and when the decision is better captured in rules.
RPA or API integration: which is the best choice?
An honest comparison of a software robot (RPA) and an integration through an API, on eleven points. With the other options, a decision tree and a worked-out order example.
UiPath or Power Automate: differences, costs and uses
UiPath and Power Automate compared for a small business: robots, cloud flows, unattended runs, documents, connectors and governance, with the official prices of 24 October 2026.
Risks and reliability
What can go wrong, how to prevent it and when not to automate.
When is it better not to automate a process?
Nine signs that it is better not to automate a process, or not yet, what you do instead, and a checklist to test your own process.
Why do RPA projects fail?
Ten causes that make software robots stop or disappoint, with for each cause the warning sign beforehand and the measure that prevents it.